We respect your data security & privacy
Organizational Security
Information Security Program
We have an Information Security Program in place that is communicated throughout the organization. Our Information Security Program follows the criteria set forth by the SOC 2 Framework. SOC 2 is a widely known information security auditing procedure created by the American Institute of Certified Public Accountants.
Third-Party Audits
Our organization undergoes independent third-party assessments and auditing to test our security and compliance controls.
Third-Party Penetration Testing
We perform independent third-party penetration tests at least once annually to ensure that the security posture of our services is not compromised.
Roles and Responsibilities
Roles and responsibilities related to our Information Security Program and the protection of our customer’s data are well defined and documented. Our team members are required to review and accept all of the security policies.
Security Awareness Training
Our team members are required to go through employee security awareness training covering industry standard practices and information security topics such as phishing and password management.
Confidentiality
All team members are required to sign and adhere to an industry-standard confidentiality agreement prior to their first day of work.
Background Checks
We perform background checks on all new team members in accordance with local laws.
Cloud Security
Cloud Infrastructure Security
We have an Information Security Program in place that is communicated throughout the organization. Our Information Security Program follows the criteria set forth by the SOC 2 Framework. SOC 2 is a widely known information security auditing procedure created by the American Institute of Certified Public Accountants.
Data Hosting Security
All of our data is hosted on Amazon Web Services (AWS) managed databases. These databases are all completely sealed off from incoming connections and cannot be accessed from outside networks.
Encryption at Rest
All databases are fully encrypted at rest to the highest standards of security.
Encryption in Transit
All external communications through our applications are fully encrypted in transit with the latest TLS/SSL secure ciphers.
Vulnerability Scanning
We perform vulnerability scanning and actively monitor for threats through our entire stack.
Logging and Monitoring
We actively monitor and log various cloud services.
Business Continuity and Disaster Recovery
We use our data hosting provider’s backup services to reduce any risk of data loss in the event of a hardware failure. We utilize monitoring services to alert the team in the event of any failures affecting users.
Incident Response
We have a process for handling information security events which includes escalation procedures, rapid mitigation and communication.
Permissions and Authentication
Access to infrastructure and other sensitive tools is limited via fine-grained access controls to ensure that only authorized employees who require it for their role are able to access it.
Where available we have Single Sign-on (SSO), 2-factor authentication (2FA) and strong password policies to ensure access to cloud services are protected.
Least Privilege Access Control
We follow the principle of least privilege with respect to identity and access management.
Quarterly Access Reviews
We perform quarterly access reviews of all team members with access to sensitive systems.
Password Requirements
All team members are required to adhere to a minimum set of password requirements and complexity for access.
Password Managers
All company issued laptops utilize a password manager for team members to manage passwords and maintain password complexity.
Access Security
Vendor and Risk Management
Annual Risk Assessments
We undergo at least annual risk assessments to identify any potential threats, including considerations for fraud.
Vendor Risk Management
Vendor risk is determined and the appropriate vendor reviews are performed prior to authorizing a new vendor.